Terms of Service

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Introduction

Welcome to Koding.pro ("we", "us", "our"), operated by Koding.pro LLC, registered in Kosovo. These Terms of Service ("Terms") govern your use of our website, services, and game server rentals. By using our services, you agree to be bound by these Terms. If you do not agree, you must not use our services.

Services

We provide game server rentals on a subscription basis. Customers select the number of player slots and optional resource upgrades. Servers are deployed automatically within minutes. Key features include:

Full game server access equipped with complete secure SFTP rights.
Advanced control panel with live performance monitors, consoles, RCON, and mod installation utilities.
Dedicated MySQL database spaces with integrated phpMyAdmin interfaces.
Automated backup systems preserving 10 file archives and 4 separate MySQL snapshots.
Integrated DDoS scrubbing filters and dedicated subdomains.
Collaboration options including notification integrations (Discord/Slack) and multi-user privilege management.

Account Eligibility & Use

Age Limit: You must be at least 16 years old to rent or configure services.
Account Responsibility: Accounts are personal, but you remain responsible for actions taken by sub-managers you invite.
Prohibited Activities: You may not use Koding.pro servers for:
- Gambling, adult content, or hosting illegal materials.
- Unauthorized software duplication (piracy) or license bypasses.
- Malware deployments, network stress-testing, port scans, or DDoS execution.

Payments & Billing

Processing: Subscriptions are processed securely via Stripe. We support credit/debit cards, PayPal, and digital wallets.
Cycles: Billings are charged recurringly on 7 days, 1 month, 3 months, or annual schedules.
Trials, Payments & Credits:
Free Trials & Refund Exclusions
- • We offer a 24-hour free trial to evaluate connection quality, hardware speed, and control tools.
- • This trial serves as the **sole evaluation period** for users to test if services meet expectations.
- • All paid billing operations are non-refundable once executed, due to resources instantly reserved at the hypervisor level.
- • Subscriptions modified or upgraded are considered binding commitments.
- • Compensation for service anomalies or errors is issued strictly as **account credits** and is non-withdrawable.
- • Downgrades and plan alterations result in **account credits only**.
- • No additional taxes or VAT are charged at checkout.
Trial Rules:
- • Trials may run with restricted resources or configurations compared to standard configurations.
- • Automated snapshot restores or manual server migration transfers may be locked during trial phases.
- • System exploits, resource abuse, or benchmarking trials results in immediate termination of the trial.

Service Availability

We aim for a high service uptime average of 99%.

Uptime ratios are informational; no financial compensation or credits are provided for downtime occurrences.
Maintenance windows that require server suspension are scheduled and broadcasted in advance via email.
Koding.pro does not guarantee that service runs uninterrupted, completely bug-free, or without packet loss.

Data & Privacy

Information we store is governed by GDPR and detailed in our Privacy Policy.
Secure payment parameters are handled exclusively by Stripe; Koding.pro does not hold card numbers.
Data removal requests are honored unless transaction records are required for legal accounting audits.

Termination & Suspension

We reserve the right to suspend or terminate services immediately for:

Failure to clear outstanding invoice balances after runtime expiration.
Exploiting system hypervisors, exceeding safe resource constraints, or conducting network abuse.
Violations of the prohibited activities clause.

Terminated server files and databases are permanently deleted and cannot be recovered.

Intellectual Property

All platform infrastructure designs, control systems, and software belong to Koding.pro LLC.
You retain all intellectual property rights to files, configurations, and game saves uploaded to your server.
Suggested endorsements or unofficial affiliations using Koding.pro branding are prohibited.

Disclaimers & Liability

Liability Limitation Clause

Services are provided on an “as is” and “as available” basis. Koding.pro LLC is not liable for data loss, service interruptions, or third-party exploits. Our maximum liability for any dispute is capped at the total amount you paid for the specific service in the three (3) months preceding the claim.

Data Loss: You are responsible for maintaining secondary file backups. Koding.pro is not liable for backup corruption.
Force Majeure: We are not liable for outages caused by upstream provider failures, natural disasters, or utility cutoffs.

Governing Law

These terms are governed by the laws of Kosovo.

Any dispute arising from these terms will first be addressed through informal mediation. If unresolved, disputes must be settled in the competent courts of Kosovo. You waive the right to participate in class actions.

Changes to Terms

We may update these Terms from time to time. Continued use of Koding.pro services after changes are published constitutes agreement to the updated Terms.