Introduction
Koding.pro LLC ("we", "us", "our") values your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and protect your information when you use our services. By using our services, you agree to this Privacy Policy.
Information We Collect
We collect only the information necessary to operate our platform and provide game hosting services:
- Account Information: Your registered name and email address.
- Security & Telemetry Logs: Authentication history, logged IP addresses, and user-agent timestamps.
- Billing Information: Payments are processed securely via Stripe. We do not store or hold payment credentials on our servers.
- Service Usage: Configuration configurations, deployment specifications, resource metrics, and process stderrs.
How We Use Your Data
- Deliver, deploy, and manage your game server rentals.
- Authorize and process secure invoice payments and runtime subscriptions.
- Send high-importance security alerts, configuration shifts, and billing notices.
- Monitor network optimization and identify potential abuse or hardware issues.
- Comply with necessary financial reporting regulations and legal requests.
Legal Basis (GDPR)
- Performance of a Contract: Necessary to deploy and maintain the services you purchase.
- Legitimate Interests: Improving platform routing, protection layers, and preventing network issues.
- Legal Obligations: Compliance with auditing, tax records, and law enforcement requests.
- Explicit Consent: Where you provide choice (such as newsletter subscriptions).
Data Retention
Your personal profile configurations are preserved for the lifecycle of your account. Upon account deletion requests, personal identities are permanently purged within 30 days, except where financial, tax, or legal retention rules supersede deletion requests (such as preserving transaction records for auditing).
Your Rights (GDPR)
- The right to inspect and access all personal data we process.
- The right to request immediate correction of inaccurate profile data.
- The right to be forgotten (complete account deletion options).
- The right to restrict or object to automated telemetry profiling.
- The right to export data in standard, readable JSON formats.
To submit requests regarding data export or deletion, contact our Data Protection Officer at: [email protected]
Data Security
We employ multi-layer security measures to shield user information:
- Encryption of all data in transit using industry-standard TLS 1.3 / HTTPS.
- Role-based database access control systems with mandatory 2-Factor Authentication (2FA) for administrators.
- Hardware nodes protected by real-time intrusion monitoring and automatic scrubbers.
Security Disclaimer
While Koding.pro maintains strict security controls, no internet communication method can be guaranteed 100% immune from security breaches. We recommend utilizing secure, unique passwords for your account.
International Transfers
To deliver high-availability routes, your information may be processed in node regions located outside your local jurisdiction. When transfers happen, we secure them using Standard Contractual Clauses (SCCs) to keep processing standards aligned with GDPR.
Changes to Policy
We reserve the right to modify this policy. Any significant amendments will be prominently highlighted here or dispatched directly to your registered email address.
Contact
Privacy Inquiries
[email protected]Data Controller
Koding.pro LLC
© 2026 Koding.pro LLC. Registered in Kosovo.
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